SimCare
Privacy Policy
Last updated: 3 May 2026
1. Information We Collect
When you book an appointment through SimCare, we collect your name, phone number, and the details of your appointment (doctor, location, time slot). We do not collect payment information. We may also collect basic usage data such as pages visited to improve our platform.
2. How We Use Your Information
Your information is used solely to facilitate your appointment booking. We forward your booking details to the relevant doctor's office so they can confirm your appointment. We do not sell, rent, or share your personal information with any third parties for marketing purposes.
3. Data Storage
Appointment requests are transmitted via email to the SimCare team and the doctor's office. We do not store your personal data in a long-term database. Booking confirmation emails are retained only as long as operationally necessary.
4. Cookies
SimCare uses minimal cookies necessary for the website to function correctly. We do not use tracking or advertising cookies. You can disable cookies in your browser settings without affecting the core functionality of our platform.
5. Third-Party Services
We use Resend (resend.com) to deliver booking confirmation emails. Your booking details are transmitted through their service. We recommend reviewing Resend's privacy policy at resend.com/privacy.
6. Your Rights
You have the right to request deletion of any personal information we hold about you. To make such a request, please contact us at the email below. We will respond within 5 business days.
7. Contact Us
If you have any questions about this privacy policy, please contact us through the contact form on our website.